Xeal
Xeal
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PATENTED TECHNOLOGY

The first and only self-reliant network

Xeal’s patented self-reliant computing protocol enables smart devices (i.e. EV charging) to offer an always-on experience for all critical smart functions including authentication, payments, diagnostics and OTA updates.

Put simply, no EV drivers stranded, ever.

Unreliable EV charging is killing the industry

1/3

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Charger sites are

Non-functional

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2023
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95%

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Of downtime is related to

Central-network issues

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2023
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55%

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Connectivity issues

Failure to connect to central network

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40%

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Central-network dependent functions

  • Payments
  • Display
  • Firmware / Internal Errors
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The current status quo leaves drivers stranded

Cloud computing (central networking) is a single point of failure

with a physical remote server located hundreds of miles away which is required for every critical function to work, even just to start a charger.

Multiple points of failure across distance and network connections.

Multiple points of failure across distance and network connections.

Tap and activate. That’s it.

Tap and activate. That’s it.

The first and only computing technology with 100% reliability

This is possible only because of Xeal’s patented self-reliant communication & computing protocol. 
All smart functions work in complete autonomy with zero external dependence (no single point of failure).

Everyone claims 99.9999% uptime...

Here’s what they’re not including

“99.9999% Uptime”

This only accounts for part of the system, excluding the majority of factors leading to downtime

Here’s what they’re not including

  • Parking IT

    Router, ethernet, wifi outages

  • Building IT

    Hardwiring, antennae issues

  • Telecom

    Connectivity between user, chargers, cities, states, cell-towers, physical servers etc.

  • Cloud Server

    Remote server outages

  • Central Network

    Related issues

This only accounts for part of the system, excluding the majority of factors leading to downtime

Many other parts fail regularly and disrupt the charging service

Xeal accounts for the whole picture

100% Uptime guarantee

  • Parking IT

    Router, ethernet, wifi outages

  • Building IT

    Hardwiring, antennae issues

  • Telecom

    Connectivity between user, chargers, cities, states, cell-towers, physical servers etc.

  • Cloud Server

    Remote server outages

  • Central Network

    Related issues

Only Xeal includes external factors that lead to downtime in our reliability metrics

How the industry defines reliability

NEVI & Industry Standard Uptime Equation

Followed by the top 3 EV charging brands - but doesn’t include external factors that contribute the majority of downtime

How Xeal defines reliability

We account for all major factors leading to downtime

How Xeal defines reliability

100% Uptime guarantee

(without the fluff)

Want to know more?

Contact our specialists to request a copy of our technical white paper.