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PATENTED TECHNOLOGY
The first and only self-reliant network
Xeal’s patented self-reliant computing protocol enables smart devices (i.e. EV charging) to offer an always-on experience for all critical smart functions including authentication, payments, diagnostics and OTA updates.
Put simply, no EV drivers stranded, ever.
Unreliable EV charging is killing the industry
1/3
Charger sites are
Non-functional
95%
Of downtime is related to
Central-network issues
55%
Connectivity issues
Failure to connect to central network
40%
Central-network dependent functions
- Payments
- Display
- Firmware / Internal Errors
The current status quo leaves drivers stranded
Cloud computing (central networking) is a single point of failure
with a physical remote server located hundreds of miles away which is required for every critical function to work, even just to start a charger.
Multiple points of failure across distance and network connections.
Tap and activate. That’s it.
The first and only computing technology with 100% reliability
This is possible only because of Xeal’s patented self-reliant communication & computing protocol. All smart functions work in complete autonomy with zero external dependence (no single point of failure).
Everyone claims 99.9999% uptime...
Here’s what they’re not including
“99.9999% Uptime”
This only accounts for part of the system, excluding the majority of factors leading to downtime
Here’s what they’re not including
This only accounts for part of the system, excluding the majority of factors leading to downtime
Many other parts fail regularly and disrupt the charging service
Xeal accounts for the whole picture
100% Uptime guarantee
Only Xeal includes external factors that lead to downtime in our reliability metrics
How the industry defines reliability
NEVI & Industry Standard Uptime Equation
Followed by the top 3 EV charging brands - but doesn’t include external factors that contribute the majority of downtime
Major downtime factors are not included
Source: National Electric Vehicle Infrastructure Standards and Requirements
How Xeal defines reliability
We account for all major factors leading to downtime
100% Uptime guarantee
(without the fluff)
Want to know more?
Contact our specialists to request a copy of our technical white paper.