Charging problems: Solved.
Xeal’s patented Helix technology powers internet-free smart charging, delivering the best charging experience in the market with a 100% uptime guarantee.

Nearly 1/3rd of EV chargers don't work.
Chronic issues with external networks and infrastructure lead to charger problems and stranded drivers.
- Lost revenue - Payment errors, charger downtime and Wi-Fi outages negatively impact revenue. 
- Numerous failure points - Telecom, infrastructure, cloud servers, and payment providers all present vulnerabilities. 
- Lack of reliability - 95% of charger problems arise from central network issues. 
- High ongoing maintenance - Poor IT infrastructure reliability and charger breakdowns require constant upkeep. 
- Expensive infrastructure - High installation costs, recurring network fees and inflexible site plans lead to long term headaches. 
- Stranded drivers - External dependencies leave drivers unable to charge when something goes wrong. 
Xeal is 100% reliable.
Our Helix Computing™ technology uses a patented token ledger system to power seamless charges without common vulnerabilities.
- 100% uptime guarantee - Reliability backed by our self-reliant network and technology. 
- No more failure points - No dependence on Wi-Fi, cellular, or cloud IT infrastructure. 
- Distributed token ledger technology - Helix Computing™ uses tokenized smart transactions for robust security and reliability. 
- Excels in all environments - Charge anywhere: surface lots, street side, multi-story and underground garages, even the desert. 
- No IT/Network upgrades - Full EV functionality works independent of external networks. No IT infrastructure needed. 
- No stranded drivers - A dependable, resilient charging network with best in class support keeps drivers happy. 
Seamless charging for all EV drivers
A premium dashboard suite for owners and operators
All the management tools, insights and functionality you need.

Frequently Asked Questions
- Xeal chargers are designed to minimize or avoid the need for costly electrical upgrades by tailoring each installation to the property’s specific infrastructure. Our in-house implementation team designs solutions that align with site capacity and owner goals, ensuring reliable performance and long-term value. 
- Xeal installations are typically completed within three to four months from contract to operation, compared to the six to nine months common with other providers. Our streamlined process, supported by in-house project management, ensures efficient planning, permitting, and execution for a faster rollout. 
- Xeal chargers do not require Wi-Fi or cellular networks to operate. Instead, our patented Helix Computing™ technology enables secure offline communication between the driver’s app and the charger, reducing points of failure and ensuring simpler, more reliable, and cost-efficient installations and charging sessions. 
- Xeal ensures uptime and reliability by eliminating dependence on external networks, reducing the failures common to connected systems. Our durable hardware and intelligent monitoring software maintain consistent performance, helping property owners deliver a dependable amenity with fewer service interruptions and stronger long-term value. 
- Xeal chargers are primarily Level 2, making them well suited for multifamily, workplace, and hospitality properties where vehicles remain parked for longer periods. These solutions balance performance, reliability, and cost while providing scalable infrastructure that meets daily charging needs. 
- Yes. Xeal chargers comply with the Open Charge Point Protocol (OCPP), ensuring interoperability with networks, software systems, and energy management platforms. This compliance protects long-term investments by giving properties flexibility as EV technology and integration needs evolve. 
- Yes. Xeal chargers can meet ADA accessibility requirements when installed correctly. Our team works with property owners to ensure placement, signage, and access routes comply with standards, making stations usable and convenient for drivers of all abilities. 
- Xeal chargers are UL-certified and comply with all applicable building and electrical codes as well as utility standards. Our implementation team coordinates with inspectors and utilities to ensure installations meet requirements, avoid delays, and qualify for incentive programs. 
Don’t see your question here? Reach out to us.


